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Cambridge IGCSE Business Studies

4.5Quality of goods and services

Quality of goods and services in Cambridge IGCSE Business Studies: what the syllabus expects you to know, the learning objectives and how to practise.
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  • Quality: control, assurance and total quality management

    35 min

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Sample question

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Quality of goods and services: sample question

1 mark

What is the main difference between quality assurance and quality control?

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