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ZIMSEC O-Level Business Enterprise and Skills

7.6.5Business communication

Business communication in ZIMSEC O-Level Business Enterprise and Skills: what the syllabus expects you to know, the learning objectives and how to practise.
Subtopic32 practice questions2 lessons

Overview

Form 3: importance, methods and media of communication and the impact of ICTs.

Learning objectives

What the syllabus expects you to be able to do.

  1. 7.6.5.1Explain business communication and analyse its importance.
  2. 7.6.5.2Evaluate methods of communication and justify the choice of method and medium in given circumstances.
  3. 7.6.5.3Assess the impact of ICTs on business communication.

Lessons

  • Communication in business: importance and methods

    35 min

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  • Formal and informal communication and new trends in business communication

    40 min

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Sample question

A sample question on this topic. Answer it, check it, then read the worked answer.

Business communication: sample question

1 mark

Which document is used to communicate within a business rather than with outsiders?

Choose one answer

Turn Business communication into a strength.

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