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ZIMSEC O-Level Business Enterprise and Skills

7.8.7Quality management

Quality management in ZIMSEC O-Level Business Enterprise and Skills: what the syllabus expects you to know, the learning objectives and how to practise.
Subtopic18 practice questions1 lesson

Overview

Form 4: total quality management, quality circles and just-in-time.

Learning objectives

What the syllabus expects you to be able to do.

  1. 7.8.7.1Analyse the importance of producing quality products.
  2. 7.8.7.2Explain ways of assuring quality.

Lessons

  • Quality: control, assurance and total quality management

    35 min

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Sample question

A sample question on this topic. Answer it, check it, then read the worked answer.

Quality management: sample question

1 mark

What is the main difference between quality assurance and quality control?

Choose one answer

Turn Quality management into a strength.

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