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ZIMSEC O-Level Commerce

6.3Consumer protection

Consumer protection in ZIMSEC O-Level Commerce: what the syllabus expects you to know, the learning objectives and how to practise.
Topic48 practice questions3 lessons

In this topic

Lessons

  • Consumer rights and the need for consumer protection

    22 min

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  • Consumer protection organisations

    20 min

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  • Legal controls and government action to protect consumers

    25 min

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Sample question

A sample question on this topic. Answer it, check it, then read the worked answer.

Consumer protection: sample question

1 mark

Inspectors test and stamp the scales used by butcheries. Which method of consumer protection is this?

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