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ZIMSEC O-Level Commerce

6.8.4Effective communication

Effective communication in ZIMSEC O-Level Commerce: what the syllabus expects you to know, the learning objectives and how to practise.
Subtopic19 practice questions1 lesson
Practise this topicAll Commerce topics

Overview

Form 2: enhancers of and barriers to effective communication.

Learning objectives

What the syllabus expects you to be able to do.

  1. 6.8.4.1Explain the importance of effective communication and identify what enhances it.
  2. 6.8.4.2Outline barriers to communication and suggest ways of overcoming them.

Lessons

  • Effective communication and communication barriers

    25 min

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Sample question

A sample question on this topic. Answer it, check it, then read the worked answer.

Effective communication: sample question

1 mark

An engineer tells shop assistants to check the "voltage regulation tolerance" of every product. The assistants do not understand. What is the barrier?

Choose one answer

Turn Effective communication into a strength.

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