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ZIMSEC O-Level Commerce

6.8Business communication

Business communication in ZIMSEC O-Level Commerce: what the syllabus expects you to know, the learning objectives and how to practise.
Topic89 practice questions5 lessons

In this topic

Lessons

  • Communication in business: importance and methods

    35 min

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  • Telecommunication services and service providers

    35 min

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  • Postal and courier services for business

    35 min

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  • Effective communication and communication barriers

    25 min

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  • Formal and informal communication and new trends in business communication

    40 min

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Sample question

A sample question on this topic. Answer it, check it, then read the worked answer.

Business communication: sample question

1 mark

An engineer tells shop assistants to check the "voltage regulation tolerance" of every product. The assistants do not understand. What is the barrier?

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