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ZIMSEC O-Level Commerce

6.8.1Importance of communication

Importance of communication in ZIMSEC O-Level Commerce: what the syllabus expects you to know, the learning objectives and how to practise.
Subtopic17 practice questions1 lesson

Overview

Form 1 (with the choice of mode of communication from Form 3).

Learning objectives

What the syllabus expects you to be able to do.

  1. 6.8.1.1Explain the term communication and outline its importance.
  2. 6.8.1.2Outline factors to consider in choosing a mode of communication.

Lessons

  • Communication in business: importance and methods

    35 min

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Sample question

A sample question on this topic. Answer it, check it, then read the worked answer.

Importance of communication: sample question

1 mark

A machine has broken down and the factory manager must contact the repair company immediately. Which method is most suitable?

Choose one answer

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